Refinance Client Kit

Step by Step Guide to finalize your Refinance with Landmark Law

In order to commence our services promptly and facilitate a smooth transaction, please provide the following by the stated timelines. Delays in receiving the information may result in closing issues and additional charges may apply. Thank you for your cooperation!

Fee Quotes

Please refer to our Cost Calculator [Click Here] for the fee quotes or view it immediately below from the embedded cost calculator:

STEP 1: Offer & Getting Started (Immediately)

Please immediately provide Landmark Law with:
[If anything need to be submitted by email to Landmark Law, please email]
Click Here to send us an Email!!!

i. Email Two valid ID's for each title holder
(e.g. Canadian Driver's License, Credit Card, Passport/PR; Health Card not accepted.).
Please make sure to submit a clear "front-side" and "back-side" scan or photocopy of your two pieces of identification.

ii. Remit $300 Retainer payable to "Landmark Law Professional Corporation, in Trust" or e-transfer to
If by e-transfer, please provide Landmark Law with the e-transfer secret password.

iii. Complete the Landmark Law's Standard/Joint Retainer
PDF Retainer to complete by hand and scanned back: PDF Standard/Joint Retainer [Click Here]

iv. Complete Form 1A - Landmark Law's Verification of Identity Form
[Option to either complete online or by PDF]
[To change language between English, Traditional Chinese and Simplified Chinese, you may select them respectively from the drop down menu on the top right corner of the Form.]

Online Form to complete online: Online Form 1A [Click Here] or immediately above from the embedded Form
PDF Form to complete by hand and scanned back: PDF Form 1A [Click Here]

Note: If there are any missing or incomplete information please submit them as soon as they are available to Landmark Law.

STEP 2: Closing Preparations

Please provide or confirm the following to/with Landmark Law as soon as possible and no later than 1 month before the Closing Date of your Refinance:

i. Signed mortgage documents with the lender (i.e., bank) and obtain the lender's "Address for Service" (their service address).

ii. Update fire/home insurance and inform the insurance broker or insurer of the full legal entity name of your lender (designate them as the first loss payee) and their "Address for Service".
Please provide Landmark Law with a copy of the insurance policy
[For freehold purchases only: if there is no mortgage, fire/home insurance is not mandatory but recommended].

iii. Provide Recent (within 60 days) Canadian Financial Institution (other than the lender's financial institution, if any) Financial Statement
[Name, Address, and Date must be shown on the statement]

iv. Provide Recent (within 60 days) Utility Bill (i.e., electricity, water, etc.)
[Name, Address, and Date must be shown on the statement]

v. Provide Landmark Law with the latest Property Tax Bill sent by the Property Tax Department. If you do not have your tax bill, you can contact the Property Tax Department for a copy and provide it to Landmark Law when you receive it.

In the alternative, if for any reason you are unable to obtain a copy of your Property Tax Bill, Landmark Law will have to order a Property Tax Certificate from the Property Tax Department for a fee of approximately $100 + HST.

vi. Email and provide Landmark Law with your Void Cheque or Direct Deposit Form of your bank account.

vii. Order Status Certificate from the Condominium Corporation and provide it to Landmark Law if your refinance involves a condominium or a real property that is registered with a Condominium Plan.

viii. Inform Landmark Law of any travel plans you may have before the Closing Date of your Refinance.

ix. If your Mortgage Commitment from the lender has liability account pay-downs or credit limit reductions:
For liability account pay-downs - Please continuously provide updated statements and screenshots of your liability accounts for the accurate amount of pay-down up till the day of closing

For liability account credit limit reductions - Please provide statements, confirmations and screenshots of your liability account's updated credit limit.

x. If your Mortgage Commitment from the lender has liability account payouts and closure of the same:
Please note as Solicitors we are unable to accept such undertaking given that liability account closure is not in the lawyer's control. Consequently, Landmark Law will not take on such real estate transactions. You will have to contact your lender or broker to advise them of the situation and request for the necessary amendments (i.e., removing any condition requiring solicitor's undertaking to effect liability account closures). Once amended, please provide the amended copy for our processing.

STEP 3: Remote Signing with Landmark Law

i. Prepare and remit closing funds, if any to Landmark Law.

ii. Schedule your remote signing appointment with Landmark Law
[Book the remote appointment date to be roughly a week before your Closing Date]

Book your Appointment: Booking Scheduler [Click Here] or immediately above from the embedded booking calendar

iii. Signing Appointment Preparations:
[Landmark Law will email you the documents to print]

  1. Please bring originals of your previously e-mailed identification (2 valid IDs per person) to the video meeting for our inspection.
  2. For the video meeting, you are only required to print one (1) copy of the attached documents for signing purposes. Please set your printer to enable the pages to “shrink to fit” to enable legal sized government documents to print out on letter size paper. Double-sided printing is fine.
  3. If applicable, please keep documents in separate piles for ease of reference during the meeting.
  4. Please hand write the unique identifier code in the lower left hand corner of all pages of the closing documents.

    Your unique identifier code is:
    The capitalized first two letters of your last name followed by the numeric month and date of your refinance closing.

    For example: If the closing date for my refinance is October 15th and my last name is "Chen". Then my unique identifier code will be "CH1015".

  5. Please let Landmark Law know the location (e.g. city, etc. - which City) you will be at for the remote meeting and signing.

    We have to update the jurat for your signing appointment (the subscribed memo near the end of signing documents, generally beside your signature, that shows the date and location of your sworn oath or affirmation).

  6. After you signed the documents during the video meeting, please scan over your signed documents.

iv. Review the following information on Steps Involved in Remote Signing:

In anticipation of our meeting, please refer to the following information/steps to keep you informed of what is expected and the setup for the meeting:

Before the meeting:

  1. Please print all the relevant documents that require review and signing.
  2. Please prepare two pieces of ID [i.e. Driver's License, Passport, Credit Card; Health Card is not acceptable].
  3. Please plan ahead and prepare to attend the meeting at a secure and totally private space with adequate and good soundproofing.
  4. It is recommended that you prepare earphones/earbuds/headphones/headsets for use throughout the remote meeting - for clearer audio and somewhat added security.

During the meeting:

  1. First, we will ask for your consent to video recording for compliance purposes.
  2. We will ask you to present the two pieces of ID you prepared before the meeting by showing us the front and backside of these IDs. Please present them within the frame of the camera view for it to be captured.
  3. After this, we will ask you to present to us slowly a 360 degree view of the location you are at for the meeting and for signing by ensuring that it is of a totally private nature.
  4. Then you will be asked to present each page, one after another, of the relevant documents that require review and signing by holding them up to the camera to be captured. Please present them within the frame of the camera view for them to be captured.
  5. It is important to note that throughout the meeting we are not able to pause and allow interruptions from any 3rd parties, as this meeting is private.
  6. After these initial prep work before and during the meeting (Steps 1-5), our lawyers will proceed to go over all the relevant documents with you and answer any questions you may have.
  7. Lastly, when you proceed to sign the documents, we will ask you to adjust your laptop camera or phone camera and that it be positioned in a way that allows the capture of each document when you are signing it.

STEP 4: Closing

i. On Closing Date - Wait for Updates from Landmark Law and instructions to collect your cheque (if applicable) - CONGRATULATIONS!!!

ii. If there were any changes in named title holders of the real property, Landmark Law will inform and request the city's property tax department to update the new owners information for future tax bills.

iii. Landmark Law's Final Report will be provided to you in 4 - 6 weeks time.

iv. If you were happy with our service, we would appreciate a 5-Star Google Review and "like" on Facebook/LandmarkLawPC. Thank you again for choosing and believing in Landmark Law!


If you have any questions please email
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